RETURN POLICY

How do I return an item? All returns will need an RMA number. 

We accept returns WITHIN 15 days of delivery.  Products will be charged a 5% restocking fee which will be deducted from your total refund amount.

Product must be in its original condition when received, before any refund will be processed. If for any reason you receive an item and there is a problem, please call us right away. We guarantee everything we sell and will make your refund or replacement hassle free.  Refunds will be processed back to the original form of payment 5-10 business days after product is received.  Please return all product in its original packaging when possible.  If you need to return an item, please contact us at 716-640-6311.  Have your order number, details about the product you would like to return, and the reason for the return when calling. You can also email your request to customersupport@pro2che.com